26, Report:
#115782
Posted Date:
Nov 02 2004
Nextel Communications ripoff billing customer service non-disclosure Denver Colorado
I switched from Cingular to Nextel in April of 2004 so my company could have Direct Connect. I tried to buy the phones outright for the $500.00 list price (to avoid the contracts), but they wouldn't let me. They told me to get the service at all, there would have to be a 2 year cont...
Entity
Categories: Cellular Phone Companies
27, Report:
#115076
Posted Date:
Nov 02 2004
Nextel Communications Ripoff Lousy Coverage And Improperly Early Termination Fees ripoff illegal fees bad coverage San Diego California
I cancelled my Nextel and switched to Cingular after 3 years of bad service. I called in August 2004 to verify when my contract expired. The told me my commitment ended on 09/25/04. I specifically asked if I could cancel my service without penalty after the beginning of billing c...
Entity
Categories: Cellular Phone Companies
28, Report:
#114706
Posted Date:
Oct 26 2004
Nextel Communications Ripoff poor coverage want 400.00 early termination Reston Virginia
After 10 yrs with AT&T, and after the hype from Nextel, I thought they could be a god provider. At first the phones seemed OK, but after about a month, service was poor at best, dropped calls, no service in the city or at my home.
So, I began my customer service calls, I was told...
Entity
Categories: Cellular Phone Companies
29, Report:
#113433
Posted Date:
Oct 18 2004
Nextel Fraudulent Debits of Business Checking Account. Rip-off! Reston Virginia
On August 16th, 2004 I found a suspicious debit on one of our 35 business bank accounts. I went through other statements and found that these charges had gone back 11 months and totaled $14,762.77 in fraudulent charges! These included one bank draft and ten ACH debits from this acco...
Entity
Categories: Cellular Phone Companies
30, Report:
#104806
Posted Date:
Sep 23 2004
Allied Interstate ripoff Harassing Phone Calls Illegal Collection Tactics Columbus Ohio
My account has been placed in the hands of this *wonderful* company for collection by Nextel Communications.
I received a mailing from Allied Interstate on 07-27-2004 stating that my Nextel account has been placed in their hands for collection. This account has been disputed for...
Entity
Categories: Collection Agencies
31, Report:
#109633
Posted Date:
Sep 22 2004
G.C. Services Limited Partnership Collection Agency Division ripoff, dishonest fraudulent billing Houston Texas
They are trying to collect for Nextel Communications a past due amount which is totally not true. I have called nextel communications and they said they have never heard of this company and I do not have an outstanding balance with them. I try to call this collection company back an...
Entity
Categories: Collection Agencies
32, Report:
#108562
Posted Date:
Sep 15 2004
Nextel Communications overcharged on cancellation of services Reston Virginia
I had a contract, originally, with Nextel to provide wrieless services beginning October, 2001. After the contract period, I chose to go month by month, at the approval of the Nextel rep.
This continued until fall 2003, when I chose to cancel the services.
I was an investor...
Entity
Categories: Cellular Phone Companies
33, Report:
#92851
Posted Date:
Aug 15 2004
Nextel Communications Aka Nextel Bills Customer $51.50 Because They Took Four Days To Port A Number Nationwide Nationwide
My contract with Nextel ended on 4/16/04 and so I had an authorized T-mobile dealer request that my phone number be ported (transferred) over to T-mobile and for my service to be canceled with Nextel.
Although I made the request to transfer my phone number on 4/16/04, my phone n...
Entity
Categories: Cellular Phone Companies
34, Report:
#99132
Posted Date:
Jul 16 2004
Nextel Communications ripoff they keep changing my plan Nationwide
Here is what my plan includes with NEXTEL
Rate plaN: 39.99
500 BONUS MINUTES
200 BONUS MINUTES
UNLIMITED DIRECT CONNECT
FREE LONG DISTANCE
LAST YEAR THEY TOOK MY 200 BONUS MINUTED AWAY. AFTER CALLING CUSTOMER CARE THEY TRANSFERRED ME TO THE BONUS DEPARTMENT. THEY INFORMED ME T...
Entity
Categories: Cellular Phone Companies
35, Report:
#97464
Posted Date:
Jul 07 2004
Nextel Communications ripoff Constant billing errors, false statements provided by CSR's Reston Virginia
In the past two years, I've had to call Nextel for billing errors every other month. The price range of the errors has varied from $2.00 to $40.00. Every time, it's chalked up to a computer glitch, and the error is corrected on the next bill.
The next month, the process is start...
Entity
Categories: Cellular Phone Companies
36, Report:
#83700
Posted Date:
Mar 13 2004
Nextel Communications Invoice Credit you'll never see Sanford Connecticut
In Dec. 2003 Nextel was running a special on the i60c phones. Buy the phones for $99.99 & after the second months bill cycle you would recieve a invoice credit of $50.00 per phone.
So that makes it $49.99 per phone..... This was the special they (Nextel) was running before the e...
Entity
Categories: Cellular Phone Companies
37, Report:
#83155
Posted Date:
Mar 08 2004
Nextel Communications changes calling plan without consent to line their pockets and rob the customer blind. Rip-off! Denver Colorado
I called Nextel to change our plan from 1000 anytime minutes to zero minutes leaving only direct connect. I called a second time to cancel the previous request. (Both calls were before the billing date so no changes were to take place) As a result of these two phone calls, our calli...
Entity
Categories: Cellular Phone Companies
38, Report:
#74466
Posted Date:
Dec 28 2003
Nextel Wireless Communications ripoff Nextel customer care - do they know their own procedures? This is very frustrating and all the red tape that I have to go through. consumer ripoff Reston Virginia Nationwide
Hi, I'm a Nextel customer since july/august of 2003. I was pleased w/ Nextel, until I had the misfortune of losing my Nextel i60c phone on 11/21/03. I was also pleased when they replaced the phone in two days. Turned on the phone, it worked, tried to make a call, displayed msg wa...
Entity
Categories: Cellular Phone Companies
39, Report:
#74170
Posted Date:
Dec 05 2003
Nextel Communications ripoff Reston Virginia
On November 3rd, I called Nextel's Customer Service Dept. to get a break down of my cellular bill charges. During this call, I found out that Nextel is billing me for text messages despite the fact that both my plans include 300 free text messages per month and I only use about 10 m...
Entity
Categories: Cellular Phone Companies
40, Report:
#65762
Posted Date:
Nov 20 2003
Nextel Monthly Bill increase without a reason Denver Colorado
I contracted with Nextel Communications for 2 phones in May 2003.
It took 3 weeks to get 1 phone to work and a manager from nextel to the owner of the company who sold the phone to me to get the non working phone exchanged.
I get a discount as an Employee of GE.
This month my b...
Entity
Categories: Cellular Phone Companies
41, Report:
#71062
Posted Date:
Nov 05 2003
Nextel Communications ripoff Overland Park Internet
I have had Nextel now for two years and just the other day while looking over my bill, closly I discovered that I and my husband was charged .15 for a text message that Nextel themselves sent to me. I called to have this taken care of and believe it or not I was not hassled in getti...
Entity
Categories: Cellular Phone Companies
42, Report:
#70627
Posted Date:
Oct 31 2003
Nextel Communications ripoff mail in rebate for i90c phone denied for no reason with no appeal Nationwide Internet Nationwide
Signed up with Nextel on 6/03. Got a plan and i90c phone with $50 mail in rebate. Rebates take awhile. No problem
9/03 I received notice from Nextel that the rebate was denied. I called the rebate center and was informed that I must have changed plans or sent the rebated in to...
Entity
Categories: Cellular Phone Companies
43, Report:
#66685
Posted Date:
Oct 28 2003
Nextel Communications ripoff Incorrect billing - contract updates - people returning my calls with my number on their caller ID and I didn't call rude service Carol Stream Illinois
Who can I go to!!??
I am looking at my bill for $177.00 and I did not make all the calls on the bill.
First of all I had the phone for over 2 years and I have been attempting to get rid of it and can't as they will charge me $200.00 for a disconnection fee.
Just after my 1 ...
Entity
Categories: Cellular Phone Companies
44, Report:
#69321
Posted Date:
Oct 16 2003
NEXTEL Communications RIPOFF Fraud Deceptive trade practices; Los Angeles California
Nextel Communications recently started advertising for text messaging by sending a text message to their service members touting the benefits and price of this new service. The message stated that the recipient would not be charged for receiving this message and the price and benefi...
Entity
Categories: Cellular Phone Companies
45, Report:
#68654
Posted Date:
Oct 09 2003
Nextel Communications The people are deceiving and will lie at every chance because they are not held accountable. Do not believe them if they say a problem is taken care of. Denver Colorado
I regret purchasing 5 units at a store in Colorado Springs. They lied to us and the Nextel Company that the contract is through does not assume responsibility for those who set up the contracts for them. Don't believe the sales people at the stores. We set up 5 phones personally and...
Entity
Categories: Cellular Phone Companies
46, Report:
#67104
Posted Date:
Sep 17 2003
Nextel Communications ripoff-bait and switch Reston Virginia
I am writing this letter is to inform you of the dissatisfaction I am having with my Nextel service. I have been a customer with Nextel for over a year and until a couple of months ago my service had been excellent. After my year service plan was over, I called to make payments, a...
Entity
Categories: Cellular Phone Companies
47, Report:
#61560
Posted Date:
Jun 23 2003
Nextel Communications ripoff the phones don't work neither do the service reps Reston Virginia
My complaints are:
1. My clients do not always get forwarded to the appropriate Mailbox or other forwarded number.
2. Nextel Trouble Tickets have never fixed the system issues which are my complaints. (Voicemail and forwarding have nothing to do with the handset, they merely ar...
Entity
Categories: Cellular Phone Companies
48, Report:
#59957
Posted Date:
Jun 08 2003
Nextel Communications ripoff decietful sales practices and billing tricked and lied to us Reston Virginia
I purchased a cell phone with the understanding from the Nextel sales person that I was getting 1000 mobile to mobile minutes with my three lines in 3-2002. However in 10-2003 I spoke with a representive who told me that this plan never existed and it was computer glitch on nextel's...
Entity
Categories: Cellular Phone Companies
49, Report:
#46439
Posted Date:
Mar 14 2003
Nextel Communications deceptive company ripoff rude customer service Denver Colorado
In August 2002, I contacted Nextel, in an effort to have a serving area changed on my younger sisters phone. She was going away to college in Rochester, NY, we live outside of Philadelphia. When I asked the Nextel Rep what my options were in order to utilize our shared planned witho...
Entity
Categories: Cellular Phone Companies
50, Report:
#45752
Posted Date:
Feb 17 2003
NEXTEL rip-off fraud Reston Virginia
The world thrives on communication today, which is why I'm so upset with the billing or payment at Nextel Communications. Quite honestly, I'm annoyed with this issue. Incorrect billing charges are made to my account and I am left to find substantiation of transaction when it is impo...
Entity
Categories: Cellular Phone Companies